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by Joel Aufrecht
02:30 AM, 06 Jul 2004
I hate cell phones. This is because they are telephones which you carry around, so that other people can bother you wherever you are. It's also because cell phones enable people to behave like asses in public, and cause even considerate users to withdraw from public interaction. And it's because the devices themselves are ugly and unpleasant. I don't deny the utility of cell phones, and on those occasions where I've (hypocritically?) used somebody else's phone, I've been struck by the poor usability.
The obvious reason is the form factor - many buttons are squeezed onto a small object which must fit smoothly into a pocket. But more subtly, it suffers from computer syndrome—any object, combined with a computer, behaves like a computer. That means it is probably excessively complicated in design and interaction, that is probably crashes, that it is certainly not simple and perfectly suited to the task. Consider, then, the Siemens GigasetSL1. It's a cell phone posing as a cordless phone. I already hate cordless phones, because they introduce pronounced unreliability and battery limitations for inadequate gain, particularly in an office environment where a cord is a negligable problem. But what makes the GigasetSL1 an astoundingly awful idea is that it carefully husbands all of the limitations and design compromises of cell phones into an application where they are completely unnecessary. Office phones, which don't have to move frequently, can offer large displays, sizeble and well-labelled buttons with dedicated functions, and in general a less computer-like interface. Instead, we get the short end of the stick - all the drawbacks of a cell phone traded off for ... nothing.
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