Ticketmaster Scum

S Aufrecht

Posing as scalpers and equipped with hidden cameras, the journalists were pitched on Ticketmaster’s professional reseller program.

Company representatives told them Ticketmaster’s resale division turns a blind eye to scalpers who use ticket-buying bots and fake identities to snatch up tickets and then resell them on the site for inflated prices. Those pricey resale tickets include extra fees for Ticketmaster …

So, for example, if Ticketmaster collects $25.75 on a $209.50 ticket on the initial sale, when the owner posts it for resale for $400 on the site, the company stands to collect an additional $76 on the same ticket.

—Dave Seglins et al, CBC1


  1. Seglins, Dave, Houlihan, Rachel, and Clementson, Laura. (2018-Sep-19). ‘A public relations nightmare’: Ticketmaster recruits pros for secret scalper program. CBC News. Retrieved from https://www.cbc.ca/news/business/a-public-relations-nightmare-ticketmaster-recruits-pros-for-secret-scalper-program-1.4828535